Contacts

How to Reach Us

If you'd like to get in touch with the team behind the-augustus.com, the only way to reach us is by email:

[email protected]

Please note that we do not offer support by phone, live chat or social media, so email is the fastest and only channel for contacting us.

What You Can Write About

We welcome messages about our website and its content, including:

• Questions about our reviews, guides and editorial content on fast withdrawal casinos;
• Corrections — if you believe any information on our site is inaccurate or out of date, please let us know;
• General feedback and suggestions on how we can improve the site;
• Partnership and advertising enquiries from businesses operating in the UK market.

Response Time

We read every message we receive and usually reply within a few business days. During busy periods it may take a little longer, but we do our best to get back to everyone who writes to us.

Questions About Your Casino Account

the-augustus.com is an independent review and information website — we are not a gambling operator and we do not run any casino. This means we cannot help with:

• Deposits or withdrawals of funds;
• Pending or delayed payouts;
• Bonuses, free spins or wagering requirements;
• Account verification, limits, closures or disputes.

For any of these matters, please contact the customer support team of the casino where you hold your account. Their contact details can normally be found on the casino's own website. If you have a complaint about a UK-licensed operator that cannot be resolved directly, you may also escalate it to the operator's appointed Alternative Dispute Resolution (ADR) provider, as required by the UK Gambling Commission.

Need Help With Gambling?

If gambling is no longer fun and you feel it may be causing you or someone close to you harm, free and confidential support is available in Great Britain:

• GamCare — free support and counselling, including the National Gambling Helpline (available 24/7): www.gamcare.org.uk
• BeGambleAware — information, advice and access to treatment services: www.begambleaware.org
• GamStop — free national self-exclusion scheme covering all UK-licensed online gambling sites: www.gamstop.co.uk

Please remember: gambling is intended for adults aged 18 and over. Play responsibly and only ever stake what you can afford to lose.